FAQ

Quick answers to the things people ask most.

Is Fōmi suitable for sensitive skin?

Fōmi has been tested for skin irritation and sensitivity, and it's sulfate and paraben free. If you have a skin condition, check the full ingredient list on the product page first.

Can I use it on dry hands?

Yes. Use one or two pumps on wet or dry hands, lather, then rinse.

How long does one bottle last?

Each 259 ml bottle gives roughly 320 pumps as each time the pump dispenses 0.8ml.

Why are the soaps lightly coloured?

Each scent has a light tint from food-grade colouring, to match its artwork.

Can I refill the bottle?

Refills are coming soon.

Do you offer cash on delivery?

Yes, everywhere in Pakistan. Delivery times and charges are on our Shipping & Returns page.

What is The Pause Club?

Our free community. Members hear about new scents first and get updates from the clean water projects we support.

Where does the clean water contribution go?

To Bondh-e-Shams' Solar Water Project, which brings solar-powered clean water to communities in Pakistan.

My order arrived damaged. What do I do?

Message us within 48 hours of delivery with a photo, and we'll sort it out. Details are on our Shipping & Returns page.

Still have a question?

We're happy to help.

Contact us